MIRA - FAQ:

1. How to disable USER MANAGEMENT on the instrument?
   Login into MIRA Section system setting → user management on instrument (uncheck).
   
2. How to update the instrument's frmware using MIRA?
   Login into MIRA and import latest frmware (available on PATH Homepage Url: http://www.pathme.de/support) by pressing 'Firmware' button. → select folder and confrm. Alternatively: download latest version of MIRA, which has the latest frmware already included. After that, connect instrument with PC (USB) and press 'Update' button. The instrument and the PC shall not be disconnected (see display of instrument). The instrument must have enough energy (full battery) or must be connected to mains.
3. All users are deselec- ted – including ADMIN user. No login possible.
   Reset the Admin account by starting the Recovery-Console. This program is installed in the same program folder as Mira. Password: Stargate.
4. What's the initial password for MIRA?
   1234
5. How to get more infor- mation and help on MIRA?
   MIRA contains an online help function. Additional information on how to install can be found in the MIRA manual (pdf)
   
   

Sentiero - FAQ:

1. How can I do hardware tests and what are the possible error messages?
   Please refer to the manual, chapter 5.3. 
2. The probe does not work properly - it seems to be always too loud!
   Please use only the big ear tips together with the big probe tip during measuremnts and the small ear tips together with the small probe tip. Wrong combination of ear tip and probe tip will deteriorate your results. See also the advice in the accessory box. If in doubt, please perform a probe test as described in the manual, chapter 5.3 or contact your distributor.
3. The display remains black! What to do?
   The display is deactivated after 2 minutes (power safe mode). Please touch the display to restart it.
   After 5 minutest without activity, the instrument powers down completely. Please press the 'on-switch' to restart.
   
4. The display remains black or stalled - the device does not react at all!
   Please restart the device by pressing the reset switch (see fig 3 in the manual). Please charge the battery if necessary. If the error is still present, please contact your distributor.
5. What does 'incomplete test' mean?
   The calibration phase was not passed correctly. Please readjust the probe or check the functionality. Refer also to chapter 5.7 in the manual. 
6. After a Firmware update, the fully loaded device seems not to be fully loaded any longer! What happened?
   It can happen, that the battery symbol displays not exactly the correct status of the battery after firmware update. This will be resolved automatically, when the device is used (discharged) and charged next time.